Miller Hospitality
Description
- Leading a small team of bar or pub staff by example, pitching in to help with drink mixing or table service where necessary
- Ensuring that the front-of-house is fully staffed, particularly during peak times
- Meeting sales and profitability targets
- Creating a welcoming environment for customers
- Ensuring consistent, high quality beverages are served to customers
- Dealing with customer feedback and providing adequate solutions to customer complaints
- Creating a positive work environment for staff and encouraging their career development
- Monitoring inventory of beverages to ensure adequate stock
- Overseeing the cleanliness of staff and the physical bar area and paying attention to possible health hazards and regulation violations