Miller Hospitality
Description
Job Purpose: To direct, control and organize staff and resources to ensure the efficient running of all housekeeping functions.
Job Details:
· To ensure that all areas under your control i.e. bedroom accommodation, laundry and public areas are cleaned and fully stocked in accordance with hotel procedures.
· To carry out inspections of all areas under your control on a regular basis.
· To maintain, control and safeguard all stock and supplies, ensuring their efficient and economic use.
· To source and liaise with suppliers and review performance/costs on a regular basis.
· To liaise fully with the Laundry to ensure satisfactory standards of service and control.
· To recruit, train, develop and motivate staff under your control.
· To ensure that correct uniforms and name badges are worn at all times.
· To ensure that all staff are fully aware of emergency procedures.
· To liaise with all departments particularly Front Office, Banqueting and Maintenance.
· To handle and resolve any problems or complaints and communicate these and solutions to relevant departments.
· To maintain wage costs in line with budgetary requirements.
· To be aware of and input, where necessary, into department budgets.
· To implement in full the hotel Lost Property Procedure.
· To be fully conversant with all hotel facilities.
· To maintain a high standard of personal hygiene and grooming.
· To comply with all Safety Rules and Procedures e.g. Health and Safety, Hygiene and Fire.
· To carry out any other duties that might reasonably be requested by the General Manager.